Shipping policy

Shipping Policy

Order Processing

All orders are processed and shipped within 2 business days after payment confirmation.

Orders are not shipped on Sundays or public holidays.

Domestic Shipping (India)

  • Estimated delivery time: Within 7 business days after dispatch

  • Delivery timelines may vary depending on location, courier partner, and unforeseen delays.

International Shipping

  • Estimated delivery time: Within 14 business days after dispatch

  • Delivery timelines may vary due to customs clearance, local regulations, and courier handling in the destination country.

Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

Shipping Confirmation & Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking details (where available).

Incorrect Address / Failed Delivery

Please ensure your shipping address is complete and accurate.

We are not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Failed delivery attempts due to recipient unavailability

Re-shipping costs (if applicable) will be borne by the customer.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to:

  • weather conditions

  • courier partner delays

  • customs clearance (international orders)

Such delays do not qualify for refunds or cancellations.

Contact

For shipping-related queries, contact us at:
📧 thechazotea@gmail.com